Join a constantly evolving business based out of their offices in Chester, the business are looking for experienced Collections Advisor to join their already successful team. Furthermore, the company can boast over 10 years' experience finding customers the finance they need. The successful Collections Advisor can look forward to a very competitive starting salary of £19,500, monthly commission of up to £750pm, Pensions Scheme, 35 days holiday (inc BH), birthday off and regular incentives worth up to £500 per month!
The business is a well respected name in their market and have extremely ambitious growth plans, due to their progressive plans Collections Advisors will join a company who have also placed in the Best Companies "Ones to Watch" category as well as previously winning Responsible Lender of the year. Additionally, While Collections Advisors will be responsible for helping customers to clear their arrears they are still focussed on assisting the customer while treating them fairly.
Collections Advisors will be responsible for;
- Collecting funds from customers who have fallen into arrears
- Offer a professional and empathetic service
- Remaining aware of vulnerable customers
- Identify the reason for arrears, help to rehabilitate and avoid contractual loss
- Ensure call quality is adhered to at all times
Collections Advisors will need;
- A clear and professional telephone manner
- Experience working as a Collections Advisor, Collections Representative, Collections Coordinator, Debt Recovery, Debt Collector within a telephone-based role
- To be computer literate and able to pick up new computer systems quickly
- A positive can-do approach
Salary - £19,500 with up to £750 commission
Hours - 8-4 or 11-7 with 1 sat pm
Benefits - Pension (sal sacrifice), 35 days holiday (Inc Bank holidays), Birthday off, Life Insurance
Location - Chester
If this role looks like the next stage in your career apply today for immediate consideration.
