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Submit CV
£20500 - £22500 per annum
BBBHTKH3291a_1570377614
Permanent
Apply Now

Seeking an experienced Collections Advisor to an already successful team working in consumer lending. The company can boast over 10 years' experience finding customers the finance they need allowing them find competitive motor finance.

The business is a well-respected name in their market and have extremely ambitious growth plans, due to their progressive plans you will join a company who have also achieved 1 star award in the Best Companies as well as previously winning Responsible Lender of the year.


Collections Advisors will be responsible for;

  • Collecting funds from customers who have fallen into arrears
  • Offer a professional and empathetic service
  • Remaining aware of vulnerable customers
  • Identify the reason for arrears, help to rehabilitate and avoid contractual loss
  • Treating customers fairly and following FCA regulations
  • Ensure call quality is adhered to at all times


Collections Advisors will need;

  • A clear and professional telephone manner
  • Experience working as a Collections Advisor or Representative, Collections Coordinator, Debt Recovery advisor, Debt Collector within a telephone-based role
  • Experience working in a regulated environment with knowledge of FCA
  • To be computer literate and able to pick up new computer systems quickly
  • A positive can-do approach

Package

  • Salary £20,500 with £300 to £750 commission per month
  • Hours 37.5 working 8-4, 11-7. 12-8 and 2 Saturdays per month
  • Pension
  • 35 days holiday Inc Bank Holidays
  • Birthday off
  • Life Insurance