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£20000.00 - £24000.00 per annum + Bonus & Benefits
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This is a fantastic opportunity for an individual with Collections Advisor experience to join a highly-regarded financial services provider in their Debt Recovery team. Working in a fun, supportive environment, you will work with customers to assess their financial situation and create an appropriate repayment plan. The company emphasises the importance of treating the customer fairly and will allow you to conduct your work with honesty, integrity and understanding.

This role is ideal for individuals who have worked in Debt Collections/Debt Recovery and want to develop their experience within a reputable business. There are excellent routes for progression within this business and you will be provided with extensive training from day one to maximise your success. As well as this, there is an excellent benefits package and a vibrant, encouraging atmosphere.

As a Collections Advisor you will:

  • Manage a caseload of debtors and work to maximise collections
  • Make contact with customers over the phone to discuss their outstanding debts
  • Carry out a full consultation to assess their financial situation and consider resolutions
  • Use patience, understanding and empathy to provide good service to the customer
  • Maintain accurate customer records and documentation

To be a successful Collections Advisor you will need to be:

  • Experienced in Debt Collections/Debt Recoveries
  • Patient and understanding when speaking with customers
  • Able to manage a busy workload whilst ensuring a high quality of work
  • Maintain strong knowledge of financial rules and regulations
  • Motivated by success and eager to progress within Debt Collection/Debt Recoveries

Collections Advisor Package & Benefits

  • £20,000-£24,000 basic salary + bonus
  • 25 days holiday plus Bank Holidays
  • Excellent progression and personal development opportunities

If you are excited about the opportunity to work with one of the UK's most reputable lenders as a Collections Advisor we would be keen to hear from you. Please apply immediately for consideration as interviews are available quickly.