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£19000 - £24000 per annum
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I am excited to be working for our award-winning Payroll Company based in Altrincham who are recruiting for a Credit Controller due to company growth. They have been established for over 30 years and have won multiple awards including Investors in People Silver Status, Customer Service Excellence and Best Umbrella Company not once, but twice! 90% of their customers would recommend a friend and are continuing to grow year on year.

The company boasts an amazing culture and environment which offers the successful Credit Controller the opportunity to work in an established and stable company, excellent benefits plus a fantastic and fun environment. All starters benefit from world class training, an unrivalled working environment along with genuine scope for career progression and an excellent benefits package.

Duties required for Credit Controller:

  • Taking responsibility for chasing variety of amounts due across the business including over payments and outstanding fees;
  • Chasing overdue debts by telephone, email & letter within agreed time-scales
  • Resolving customer queries in a timely manner
  • Making collection calls, maintaining a professional approach at all times
  • Working as part of the team to ensure collection and query targets are met
  • Maintain accurate records for all account activity
  • Processing and responding to incoming post on a daily basis
  • Administer customer credit/debit card payments
  • Post payments to accounts and allocate and undertake account reconciliations as required
  • Opening new customer accounts and completing appropriate checks
  • Assisting with month end reporting and other ad hoc duties when required
  • Taking the lead with any legal process to recover outstanding amounts
  • Producing weekly credit control and debt reports to update key stakeholders on progress
  • Attendance at team meetings

Skills required for the Credit Controller:

  • Within commuting distance of Altrincham
  • GCSE grades C or above including Maths & English
  • Good stability
  • Excellent communication skills both written and verbal

The Package

  • £19,000 - £24,000 - plus annual bonus up to £1,200 paid in December
  • Hours - 9:00- 5:30 - Mon - Fri
  • Must have proven experience working within Credit Control
  • Study Support
  • Genuine progression opportunities