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£18000 - £18500 per annum + Bonus & Benefits
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A leading name in the Financial Services sector is seeking a Customer Service Advisor to provide truly first-class customer care to an existing customer base. As a truly brilliant employer, the business provides a warm, friendly working environment and a vibrant culture packed with socials, incentives and much more. With excellent career development prospects, a great benefits package and Monday-Friday office hours, this is an excellent opportunity for those wanting to move away from a customer-facing or call-centre environment and into something unique and professional.

Established over 30 years ago, the company has continued to expand and has won multiple awards including Investors in People Silver Status and Customer Service Excellence. 90% of their customers would recommend a friend! If you want to work with a company who can take your values, your strong work ethic and desire to do well and use them to forge a career in a professional environment, this opportunity is not to be missed.

As a Customer Service Advisor, you will be the first line of contact for customers, answering their queries and providing accurate information on their services. Responsibilities will include:

  • Building relationships with customers with a friendly and positive approach
  • Responding to queries via email and telephone
  • Fully investigating and resolving queries with full ownership
  • Administration and keeping customer details up to date

To be successful as a Customer Service Advisor, you will need to be able to demonstrate great communications skills, a proven ability to balance a busy workload and a confident personality.

We are particularly interested in seeing candidate CVs with experience working in customer service positions, whether that be on the phone, in retail or in hospitality.

The successful individual will receive a fantastic package including:

  • £18,000-£18,500 basic salary
  • 23 days holiday plus bank holidays
  • Annual company bonus
  • Regular social events and incentives
  • Study support
  • Local parking

This is an excellent opportunity within a forward-thinking, highly-regarded business. Apply today for immediate consideration.