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Submit CV
Up to £18500 per annum
BBBHCS4737_1562773186
Permanent
Apply Now


Seeking a Customer Service Advisor to join an award winning, well-established contractor accountancy company in Altrincham. This is an excellent opportunity to progress your career within a client focused role. Working hours are 9am - 6pm Monday to Friday no weekends.

You will join a forward thinking, dynamic and professional contractor accountancy firm with over 30 years' experience and continuous growth within the organisation. You will be working in a fast-paced environment and will be required to take inbound calls and work towards resolutions via email whilst providing a professional service to new and existing clients.
Duties:

  • Answering inbound call queries in a professional manner
  • Fact find and build rapport whilst resolving client issues quickly and efficiently
  • Resolving client complaints
  • To ensure compliance processes are followed at all times
  • Supporting new customers through the processes whilst ensuring compliance is to a n excellent standard


Skills:

  • We would like to hear from you if you have experience as a; Inbound Advisor, Contact Centre Advisor, Customer Service Advisor, Business Advisor or similar customer service experience
  • Strong communication skills both over the phone and via email
  • Have a positive and productive attitude
  • Grade A-C in English and Maths


Package:

  • £18,500 per annum
  • Up to £1,500 annual bonus
  • Monday - Friday 9am - 6pm
  • Study support after 6 months
  • 23 days holiday plus bank holidays
  • Close to public transport links
  • Great additional benefits and incentives