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£19500 - £25000 per annum
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Seeking a Cosmetic Surgery Customer Service Advisor to join the UKs leading cosmetic surgery company. Delivering friendly, personal advice when booking consultation appointments for surgical cosmetic procedures. Working in a small friendly office you can enjoy benefits including discounts on surgical and non-surgical procedures.

As the largest provider of surgical and non-surgical cosmetic surgery in the UK, they work with expert consultants and surgeons in state-of-the-art facilities across the UK. Rated 5 star on TrustPilot they have an outstanding industry reputation and offer unrivalled aftercare.

As a Customer Service Advisor you will;

  • Taking inbound enquiries and call back people who have enquired online or been sent a brochure
  • Outbound calling to people who have had treatments in the past
  • Offer a friendly and consultative assistance to potential patients
  • Engage and build rapport
  • Show empathy and understanding
  • Qualify appointment but checking eligibility for the desired procedure
  • Put people at ease by fact finding and reassuring them throughout the process
  • Booking free consultation appointment with expert consultants and surgeons

To be successful as a Customer Service Advisor;

  • We are interested in seeing candidates with experience as a customer service or sales advisor, consultant executive working to targets.
  • A proven track record in achieving or exceeding appointments and quality targets and KPIs
  • Have a genuine interest in helping people and enjoy building relationships
  • Interested in cosmetic surgery and the benefits of various treatments

Package Customer Service Advisor;

  • Basic Salary £19500
  • On Target Earning £23000 - £25000 per year
  • Offices within Wythenshawe with free parking.
  • Discount on surgical and non-surgical procedures.
  • Working shift pattern including some evening and weekends