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Up to £18000 per annum + Bonus & Benefits
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Excellent Customer Service Advisor opportunity available within an Award-Winning, Market-Leading finance company. Focusing on quality over quantity, you will provide first-class care and support on a range of complex queries, going the extra-mile to deliver satisfactory resolutions.

As a truly brilliant employer, the business provides excellent development and progression opportunities, plus a market-leading benefits package including a structured pay increases, Annual Bonus, increasing holiday allowance, your birthday off work and regular socials and incentives! With private equity backing and plans to float on the stock market within the next 4 years, there has never been a more exciting time to join this company.

Customer Service Advisor Duties:

  • Answer calls and emails in a professional and courteous manner, responding to queries and providing resolutions to any problems
  • Communicating clearly and building a lasting rapport, being sure to pay close attention to detail regarding their circumstances
  • Ensuring all customers feel supported throughout their decision-making process, going the extra mile to ensure a stand-out customer experience
  • Maintaining an excellent product knowledge to enable you to provide accurate, helpful advice

Customer Service Advisor Requirements:

  • We are interested in speaking to individuals with experience in telephone-based customer service/care/support or in call centre advisor/contact centre advisor work
  • You will need to be able to demonstrate excellent interpersonal skills and the ability to communicate complex products
  • Possess a track record of maintaining high quality whilst working under pressure..

You will receive an excellent package that includes an £18,000 basic salary, Annual bonus up to 15% of salary, 23 days holiday, plus Bank Holidays, with one additional day for each year of service (to a maximum of 27), your birthday off work a generous 5% contributory pension scheme, PerkBox and free on-site parking.

This is an excellent opportunity for individuals who are passionate about providing a great service and are keen to progress in a professional, supportive working environment.