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Submit CV
£19000 - £22000 per annum + uncapped commission
BBBH52951 CS1_1567766221
Permanent
Apply Now

Seeking a confident Customer Service Advisor working for a well-established cosmetic company based in Salford Quays. Fantastic opportunity if you are looking to get into a consultative role within an office environment and with an excellent earning potential of £25,000 - 27,000.

This market leader of medical aesthetics and cosmetic surgery works with an extensive team of expert surgeons to provide world class treatment and aftercare. You will be first point of contact for clients enquiring about procedures. By booking consultations, you will provide first class customer service and services and putting them at ease as they start a journey that could change their life.

You will:

  • Answer incoming enquiry calls
  • Outbound calling to follow up on web enquiries and reaching out to past customers
  • Booking appointments for consultations
  • Put customers at ease discussing potential treatments
  • Promoting a first-class service
  • Convert enquires into an appointment with an expert consultant or surgeon
  • Build rapport, showing empathy with their situation and putting them at ease
  • Fact finding to understand all requirements and fully meet the client's needs
  • Ensuring quality of appointments and client's attendance

To be successful you will:

  • Experience working within a call centre or an office as a Sales, Customer Service, Contact Centre Advisor, Call Centre Advisor, Client Advisor and Sales Consultant or within Retail Advisor,
  • Proven track record achieving targets in a fast-paced environment
  • Desire to boost income through achieving targets and earning commission
  • Flexible to work a variety of shifts including weekends

The Package:

  • Salary £20,000 per annum
  • On target earning £23,000 - £27,000
  • Discount of cosmetic treatments including surgical and non-surgical
  • 33 days holiday
  • Great transport links
  • Quarterly team builds